Privacy Policy

Ally Diagnostics Ltd.
Last updated: [Insert Date]

1. Introduction

Ally Diagnostics Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit or use our website, https://allydiagnostics.com, to create an account, purchase products, make payments (including cryptocurrency), or otherwise interact with us.

This Privacy Policy is drafted in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.

By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy.


2. Who We Are (Data Controller)

For the purposes of data protection law, the data controller is:

Ally Diagnostics Ltd.
United Kingdom
Email: sales@allydiagnostics.com


3. Information We Collect

We may collect and process the following categories of personal data:

3.1 Personal Identification Information

  • Full name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Username and account credentials

3.2 Account & Customer Information

  • Account registration details

  • Order history and purchase records

  • Customer support communications

  • Preferences and settings

3.3 Payment Information (Including Cryptocurrency)

  • Transaction references and payment confirmations

  • Wallet transaction identifiers for Bitcoin or other supported cryptocurrencies

  • Payment status and timestamps

Important: We do not store private keys, wallet seed phrases, or full payment credentials. Cryptocurrency payments are processed through third-party payment gateways or blockchain networks.

3.4 Technical & Usage Data

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited, session duration, and referral URLs

3.5 Communications

  • Emails, messages, or enquiries sent to us

  • Feedback, reviews, or survey responses


4. How We Collect Your Data

We collect personal data through:

  • Direct interactions (account registration, purchases, contact forms)

  • Automated technologies (cookies, logs, analytics tools)

  • Third-party services (payment processors, analytics providers)


5. How We Use Your Personal Data

We use your personal data for the following purposes:

  • To create and manage user accounts

  • To process orders and deliver products or services

  • To accept and verify payments, including cryptocurrency transactions

  • To provide customer support and respond to enquiries

  • To improve our Website, products, and services

  • To communicate important updates, order confirmations, and service notices

  • To send marketing communications (where permitted by law)

  • To detect fraud, misuse, or unlawful activity

  • To comply with legal and regulatory obligations


6. Legal Basis for Processing (UK GDPR)

We process personal data under the following lawful bases:

  • Contractual necessity – to fulfil orders and provide services

  • Legal obligation – to comply with UK laws and regulations

  • Legitimate interests – to operate, secure, and improve our business

  • Consent – where you have explicitly opted in (e.g. marketing emails)


7. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to:

  • Enable essential site functionality

  • Remember user preferences

  • Analyse website traffic and usage patterns

  • Improve performance and user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website features.


8. Sharing and Disclosure of Data

We may share your personal data with:

8.1 Service Providers

Trusted third parties that help us operate our business, including:

  • Website hosting providers

  • Payment processors (including crypto payment gateways)

  • Analytics and performance monitoring services

  • Customer support tools

These providers are contractually required to protect your data.

8.2 Legal and Regulatory Authorities

Where disclosure is required by law, regulation, court order, or to protect our legal rights, users, or the public.

8.3 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, your data may be transferred as part of the business transaction.

We do not sell your personal data.


9. Cryptocurrency Payments & Blockchain Transparency

Cryptocurrency transactions (such as Bitcoin) are recorded on public blockchains. While we only associate transaction IDs with user accounts for payment verification, blockchain data itself is public and immutable. Users acknowledge that Ally Diagnostics has no control over public blockchain records.


10. International Data Transfers

Some service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard contractual clauses

  • Equivalent legal protections


11. Data Security

We implement appropriate technical and organisational measures to protect personal data, including:

  • Encryption where appropriate

  • Access controls and authentication

  • Secure servers and monitoring systems

However, no system is completely secure. You acknowledge that transmission of data over the internet is at your own risk.


12. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil contractual obligations

  • Meet legal and regulatory requirements

  • Resolve disputes and enforce agreements

When data is no longer required, it is securely deleted or anonymised.


13. Your Data Protection Rights (UK & EU Users)

You have the right to:

  • Access your personal data

  • Rectify inaccurate or incomplete data

  • Request erasure (“right to be forgotten”)

  • Restrict or object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us using the details below.


14. Marketing Communications

You may opt out of marketing emails at any time by:

  • Clicking the unsubscribe link in our emails

  • Contacting us directly

Transactional or service-related communications will still be sent when necessary.


15. Children’s Privacy

Our Website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children.


16. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies separately.


17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the Website constitutes acceptance of the revised policy.


18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Ally Diagnostics Ltd.
Email: [insert contact email]
United Kingdom